Terms of Service
The following terms and conditions (the “Agreement”) govern all use of the Soyez Fleek website (the “Site”) and the services available on or at the Site (taken together with the Site, the “Service”). The Service is offered subject to your (the “User”) acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Site by Soyezfleek.com – including, without limitation, Shipping, Return Policy, Privacy Policy and others.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at soyezfleek@gmail.com
3. PAYMENTS AND FEES
Soyezfleek.com currently accepts PayPal and following credit cards at this time: American Express, VISA and MasterCard.
When you purchase a Product, or use a Service that has a fee, you will be charged then current fees, which we may change from time to time. We may choose to temporarily change the fees for our services for promotional events or new Services, and such changes are effective when we post the temporary promotional event or new Service on the Site. By placing an order through the Site, you are confirming that you are legally entitled to use the means of payment tendered and, in the case of card payments, that you are either the cardholder or have the cardholder’s express permission to utilize the card to effect payment.
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of refusing or suspending any transaction after processing has begun.
Unless otherwise stated, all fees and payments are quoted in EUR. User is responsible for paying all fees, payments and applicable taxes associated with our Site and Services. After receiving your order you will receive an e-mail from us confirming the details, description and price for the Products ordered. Payment of the total price plus delivery must be made in full before dispatch of your Products.
4. LOCAL TAXES
User is responsible for all VAT (as applicable).
5. SHIPPING AND RETURN
Purchases are subject to Soyezfleek.com Shipping and Return Policy.
6. DESCRIPTION OF PRODUCTS
Whilst many component parts of our Products are standard, all Products available for purchase are described on their specific design page on our Site. Before ordering, we thus invite you to have a close look at the Product description and design. We use our best efforts to provide you with the best images and description, but unfortunately cannot guarantee that colors and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate.
7. PURCHASE OF PRODUCTS
Your order represents an offer to us to purchase a Product which is accepted by us once we have sent you an email order confirmation. Any Products on the same order which we have not confirmed in an order confirmation e-mail do not form part of that contract.
Soyezfleek.com shall under no circumstances be held liable for any special losses due to specific circumstances of the customer, indirect or consequential losses or wasted expenditure. Orders are placed and received exclusively via the Site. Before ordering from us, it is User’s responsibility to check and determine full ability to receive the Products. Correct address and post code/zip code, up-to-date telephone number and e-mail address are absolutely necessary to ensure successful delivery of your orders. All information asked on the checkout page must be filled in precisely and accurately. Soyezfleek.com will not be responsible for missed delivery because of a wrong delivery address or an inappropriate phone number. Should you like to ask for a change in the delivery address, notify change in a phone number or any other special requirements, please contact Soyezfleek.com via e-mail.
8. DELIVERY
We deliver to most places in the world. Delivery prices may vary depending on delivery location, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Standard delivery charges are shown on our checkout page; however we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address. Delivery lead time may vary however we aim to supply products within the EU and U.S. within 10 working days of acceptance of order. Products supplied outside of these locations will normally be delivered within 20 working days of acceptance of order. We cannot guarantee delivery dates and accept no responsibility, apart from advising you of any known delay, for products that are delivered after the estimated delivery date. This is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order are subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make delivery of your product as simple for you as possible. Depending on the location for the delivery, different carriers and services might be used to deliver your order, but all will be well vetted and of proven reliability.
9. TRADE MARKS
All designs featured on our products are fully owned by us. If you use any of our trade marks in reference to our Products or Services, you must include a statement attributing that trade mark to us. You must not use any of our trade marks in or as the whole or part of your own trademarks; in connection with activities, Products or Services which are not ours; in a manner which may be confusing, misleading or deceptive; or in a manner that disparages us or our information, products or services (including this Site).
11. INDEMNITY
You will indemnify and hold us (and our officers, directors, agents and employees) harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
12. RESOLUTION
If a dispute arises between you and Soyezfleek.com, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.
13. GENERAL
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.
We may amend this Agreement at any time by posting the amended terms on this Site. Except as stated elsewhere, all amended terms shall automatically be effective thirty (30) days after they are initially posted.
This Agreement may not be otherwise amended except in a writing signed by you and Startupvitamins.com. This Agreement sets forth the entire understanding and agreement between you and Startupvitamins.com with respect to the subject matter hereof.
Privacy policy
Soyez Fleek respects the privacy of its users and is fully committed to protect their personal data and use it in accordance with legal obligations. This Privacy Policy describes how we may collect and use personal data and the rights granted to our visitors and customers.
By accessing or using this website or any of our Services (owned and operated by Printful Inc.), you signify your approval of the terms set out in this Privacy Policy, Cookie Policy, Terms of Service, and other terms and policies posted on our website. If you do not agree to this Privacy Policy, you must leave this website and discontinue all use of any of our Services.
1. INFORMATION WE COLLECT AND PURPOSES FOR DATA PROCESSING
We collect your data when you place an order, complete the purchase registration form and track your order. We will ask you to provide your name, company name (if applicable) shipping and billing address, phone number, email address, and payment details, and other information that you share with us during checkout. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. This data is used for billing purposes, to fulfill your orders, to communicate with you about your order and for internal analytical or statistical purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
Upon starting to use our Services or when you subscribe to our newsletter, we may process your email address to send you informative materials. You may opt out of receiving these e-mails by clicking the “Unsubscribe here” link found in the footer of each email. Alternatively, you may cancel your subscription at any time by sending an email to hello@soyezfleek.com.
Upon visiting our website or requesting customer support, we may collect your IP address, information about your device or browser, and other information that is collected from cookies and similar technology that we use. Learn more about how we use cookies on our website. We process this information to provide you with a better customer experience and improve our services.
2. LEGAL GROUNDS FOR DATA PROCESSING
We only collect and process your personal data where we have lawful basis. Legal grounds for the processing of your personal data vary depending on the specific group of data and the purposes for processing it. Note that we may be processing the same personal data for several purposes simultaneously and, respectively, on more than one legal ground.
Contract. Most of the time the legal basis for processing your personal data is the contractual relationship between us, which is concluded once you agree to our Terms of Service.
Legal obligation. In some cases we process personal data on basis of legal obligations, imposed on us by applicable law, such as financial and tax reporting obligations, or if we have to respond to legal process.
Legitimate interests. Processing of some of your personal data is necessary for pursuing our legitimate interests or the legitimate interests of third parties, always ensuring that such processing shall not outweigh your rights and freedoms. For example, we may process your data for marketing purposes based on our legitimate interest of developing and improving our business. Other legitimate interests include maintaining Service to meet the needs of our users and clients, advertising to make our Service freely available for users, detecting and preventing fraud, abuse, security and technical issues with the Service, fulfilling obligations to our partners, enforcing legal claims, etc.
Consent. When you subscribe to our blog or newsletter, we will send you information, for example, our news, promotions or offers, based on your consent. Note that you have the right to withdraw your consent at any time and unsubscribe by using the unsubscribe link provided in the e-mail or by contacting us.
3. WHO WE SHARE YOUR DATA WITH
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
This Site currently uses the following third-party service providers:
Printiful – This service is used for fulfilling all orders that you place through on Soyezfleek.com. Printful produces packages and ships all purchases from this Site.
Woocommerce – Our store is hosted on woocommerce. They provide us with the online platform that allows us to sell our products and services to you.
WordPress – WordPress is the company we use to create our online website. They may receive analytics date from you, such as your IP address, your name, and email if you navigate our site.
These 3rd parties meet GDPR requirements. Please note that each of these parties may also have 3rd party companies they share with. It is your responsibility to know and understand each company’s privacy policy and how it relates to you.
4. RETENTION PERIODS
We may retain your personal data for as long as needed to provide you our Services and as long as any of the above-mentioned legal basis for data processing exist.
5. DATA SUBJECT’S RIGHTS
If you are located in the European Economic Area, in accordance with European Union data protection regulations, you have certain rights with respect to your personal data.
You have the right to request access to your personal data and to correct, amend or delete your personal data by reaching us using the contact information provided below. Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority.
6. INFORMATION SECURITY
We encourage you to take care of the personal data in your possession that you process online. All of Startup Vitamins authorized personnel involved in the processing of your personal data have committed themselves to confidentiality obligations and shall not access or otherwise process your personal data without your authorization if it’s not for the purpose of providing you our Services. In the event that we experience a personal data breach, we will notify you in accordance with the obligations set out in applicable laws.
7. INTERNATIONAL DATA TRANSFERS
All the information you provide may be transferred or accessed by Printful Inc., its affiliated companies and subsidiaries around the world for the provision of our Services as described in this Privacy Policy.
8. PRIVACY POLICY CHANGES
We may occasionally amend this Privacy Policy, for example in cases when we introduce new services or new features. The amendments to this Privacy Policy enter into force and are applied from the moment they have been uploaded to this page. Therefore, we encourage you to check this page from time to time. By continuing to use our Services or otherwise providing personal data to us, after the amendments to this policy have been implemented, you agree to the updated terms of Privacy Policy.
9. CONTACT INFORMATION
If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at soyezfleek@gmail.com.
Cookie policy
By using the Soyez Fleek website, you agree that cookies, web beacons, or similar storage technology may be placed on your computer or any other device from which you access our webpage. This Cookie Policy describes what types of cookies we use on our website and for what purposes.
1. WHAT ARE COOKIES?
Cookies are small text files created by the website, downloaded to and stored on any internet enabled device – such as your computer, smartphone or tablet – when you visit our homepage. The browser you’re on uses the cookies to forward information back to the website at each subsequent visit for the website to recognize the user and remember the user’s choices (for example language preferences and other settings). This can make your next visit easier and the site more useful to you.
2. WHAT TYPES OF COOKIES DO WE USE AND FOR WHAT PURPOSES DO WE USE THEM?
We use different types of cookies to run our website. The cookies indicated below may be stored in your browser.
Mandatory cookies. These cookies are important because they are necessary for the operation of the website. Without these cookies, it is impossible to ensure a connection to the user profile and to use the website in full. These cookies identify the user’s device, but do not reveal the identity of the user and do not collect the user’s information. These cookies are stored on the user’s device until the browser closes.
Functional cookies. These cookies provide convenient and complete use of our website, and they help users efficiently use the website and make it personalized. Functional cookies save the user’s preferences and ensure individual functions, such as keeping track of a user’s shopping cart. These cookies are stored permanently on the user’s device.
Analytical cookies. These cookies collect information about how users interact with our website, for example, to determine which sections are most frequently visited and which services are most often used. The collected information is used for analytical purposes to understand what interests our users and how to make the webpage more user-friendly. For analytical purposes, we may use third-party cookies. These cookies are stored permanently on the user’s device.
Targeting cookies. These cookies are used on our website to tailor marketing to your interests and to provide you with more personalized services in the future. These cookies remember that you visited our website and may be used to show you personalized advertisements on social media and other sites. For targeting purposes, we may use third-party cookies. These cookies are stored permanently on the user’s device.
Third-party cookies. Our website uses third-party services, such as analytics services, so we know what is popular on our website and what is not, thus making the website more usable. We are not responsible for third-party cookies. You can learn more about these cookies and their privacy policies by visiting the website of the respective third party. All information processed from third-party cookies are processed by the respective service provider. At any point in time, you have the right to opt-out from data processing by third-party cookies. For more information, please see the next section of this Cookie Policy.
For example, we may use Google Analytics cookies to help measure how users interact with our website content. These cookies collect information about the user’s interaction with the website, such as unique visits, returning visits, length of the session, actions carried in the webpage, and others.
3. HOW TO CONTROL COOKIES?
When visiting our website, you are presented with an informative statement that the website uses cookies. If you want to revoke your consent to save cookies on your device, you can delete all cookies stored in your browser and set up your browser to block cookies being saved. By clicking on the “help” button in your browser, you can find instructions on how to prevent the browser from storing cookies, see what cookies are already stored and delete them if you want to. You must change the settings for each browser that you use.
However, please note that without saving certain cookies, it is possible that you will not be able to fully use all the features and services on the Soyez Fleek website.
You can opt out from having your website activity available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents sharing information about your website visit with Google Analytics. Link to the add-on and for more information: https://support.google.com/analytics/answer/181881.
Furthermore, if you want to opt out from interest-based, behavioral advertising, you can do so by using one of the following tools based on the region you are in. Please note that this is a third-party tool that will save its own cookies on your devices and Soyez Fleek is not responsible for their Privacy Policy.
For more information and opt-out options, please visit:
US – Digital Advertising Alliance
Canada – Digital Advertising Alliance
EU – European Interactive Digital Advertising Alliance
4. COOKIE POLICY CHANGES
We reserve the right to make changes to this Cookie Policy.
Amendments and/or additions to this Cookie Policy will come into force when
published on our website.
By continuing to use our website and/or our services after changes have been
made to this Cookie Policy, you are indicating your consent to the new wording
in the Cookie Policy. It is your responsibility to regularly check the content
of this policy to learn about any changes.
5. CONTACT INFORMATION
If you have any questions about your personal data or this Cookie Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at soyezfleek@gmail.com.